Built for boards. Loved by residents.
Whether you manage a single family home subdivision, a condo association, or a townhome community — every feature serves two purposes: easier administration for the board and a better experience for every resident.
Resident CRM
A complete record of every person in your community
HOA Hub doesn't just store names and emails. It builds a living profile for every contact — residents, board members, and vendors — so your community's institutional knowledge never walks out the door.
- Households & relationships — track family members, spouses, children, and how contacts relate to each other
- Property affiliations — link contacts to properties with ownership status, occupancy, and billing designations
- Full activity timeline — every ticket, note, and change is tracked with an audit log so nothing gets lost
- Rich contact details — birthdays, multiple phones and emails, company affiliations, vendor tracking, and groups and tags for organizing committees, mailing lists, and more
EasyAsk AI
Ask your documents anything, in plain language
Upload your CC&Rs, bylaws, and meeting minutes — even old scanned PDFs. HOA Hub converts them to searchable text and lets anyone in your community ask questions in plain English. No more digging through 40-page PDFs to find one rule.
- PDF to searchable text — upload any PDF and HOA Hub automatically extracts the content, even from scanned documents
- Natural language answers — residents ask "Can I build a fence?" and get a clear answer drawn from your actual documents
- For boards and residents — board members look up rules quickly during meetings; residents find answers on their own without calling the board
Tickets & Requests
A direct line between residents and the board
Residents submit requests through custom forms you design. Every ticket is tracked from submission to resolution with full visibility for both sides — no more lost emails or "I never heard back" complaints.
- Custom forms — build request forms with text fields, date pickers, multiple choice, file uploads, and more
- Automated timelines — set expected response times, automatic approvals, auto-close deadlines, and reminders so nothing slips through the cracks
- Full lifecycle tracking — residents can see exactly where their request stands at every step, from submission to resolution
Event Management
Plan events your community actually shows up to
Create events, manage guest lists, and track RSVPs — all from one organizer dashboard. Residents sign up directly from their community hub. No more spreadsheets, email chains, or headcount surprises.
- Organizer dashboard — see attendance counts, open spots, and a complete guest list at a glance
- Flexible guest lists — create multiple time slots per event with optional capacity limits and automatic spot tracking
- Easy resident RSVPs — residents sign up in seconds from their dashboard, add guests, and get automatic reminders before the event
Violation Management
Enforce community standards while protecting everyone's rights
Document violations with photos and rule citations, set compliance deadlines, and give every resident a fair, structured way to respond. Every step is recorded automatically — building the documentation trail that protects your entire community.
- Structured resident response — residents choose how to respond: resolve the issue, request a deadline extension, or formally dispute — each with a clear workflow behind it
- Full documentation trail — every notice, response, extension, and hearing outcome is recorded automatically, building the kind of paper trail that protects your community
- Enforcement reporting — see violations by property with resolution rates, so the board can demonstrate consistent, fair enforcement
And everything else you need
The features that round out your community hub — from document management to notification controls.
Document Storage & Distribution
Centralize your CC&Rs, bylaws, meeting minutes, and budgets. Distribute updated documents to all residents instantly — no more printing and mailing.
Property Variances
Document board-approved property variances and decisions. Build a permanent record of what was decided, when, and why — useful for current and future board members alike.
Notification Preferences
Residents choose how they want to hear from their community — email, in-app, or both. Granular controls for different types of updates so nobody gets overwhelmed.
Sent Email Tracking
Know if your messages are getting through. Admins can see whether notification emails were delivered and opened by residents — no more guessing.
Audit Logs
Every change to contacts, tickets, and events is tracked automatically. See who changed what and when — full transparency for your board and your community.
Guided Setup Wizard
Get your community hub up and running in minutes. A step-by-step setup wizard walks you through everything — no technical knowledge required.
And we're just getting started
Online dues payment, community voting, amenity reservations, and direct board-to-community messaging are on the way. Set up your community now and be first in line as new features launch.