Resident CRM
A complete record of every person in your community
HOA Hub builds a living profile for every contact — residents, board members, and vendors — so your community's institutional knowledge never walks out the door when a board member's term ends.
People & Properties
Every household, every relationship, every property — connected
Track family members, property affiliations, ownership status, occupancy type, and billing designations. When a board member asks "who lives at 42 Maple?" the answer is one click away.
- Household tracking — link family members, spouses, and children so you understand who lives where and how contacts relate to each other
- Property affiliations — connect contacts to properties with ownership status, occupancy type, and billing designations for a complete picture
- Contact details that matter — birthdays, multiple phone numbers and emails, company affiliations, and any custom notes the board needs to remember
Activity Timeline
See the full story, not just a name and address
Every interaction is tracked automatically. Tickets submitted, events attended, notes from board conversations, and a complete audit log — all on one page. When a new board member takes over, the context is already there.
- Automatic activity log — every ticket, event RSVP, and document interaction is recorded without anyone having to update a spreadsheet
- Board notes — add private notes to any contact record for context that doesn't belong in a formal ticket
- Full audit trail — see who changed what and when, so the board always has accountability and transparency
Groups & Organization
Organize your community the way it actually works
Tag contacts by committee, mailing list, or any grouping that makes sense for your community. Import your existing resident list from a spreadsheet and be up and running in minutes.
- Groups and tags — organize contacts into committees, mailing lists, volunteer groups, or any custom category your community needs
- Vendor tracking — manage vendor and contractor contacts alongside residents, with company affiliations and service categories
- Bulk import — upload your existing resident spreadsheet and map columns to HOA Hub fields — no manual data entry required
Ready to see it in action?
Create your hub and invite residents in minutes.
No credit card required.
Your community's knowledge deserves a permanent home
Stop losing institutional knowledge every time a board member moves on. Set up your community hub today.