Communications
A modern communication hub for your HOA
Give your board the tools to reach residents the way modern communities expect — targeted email broadcasts, dashboard announcements, and emergency text alerts when it matters most. Every message tracked, every resident heard.
Targeted Broadcasts
Your resident directory and your email tool, finally in one place
Your resident contact info already lives in HOA Hub. Send broadcasts directly from the same place — no spreadsheet exports, no copy-pasted address lists, no third-party email tool to juggle. Target exactly the right audience in a few clicks and hit send.
- Smart audience builder — target residents by tags, property status, role, or individual selection; save audiences once and reuse them forever
- Rich composition editor — formatting, links, and images in a familiar editor — no HTML knowledge required
- Send now or schedule ahead — write when you have time and send when it matters most
Email Analytics
Every email, tracked and accounted for
HOA Hub tracks delivery, opens, and bounces for every single email — broadcasts, ticket updates, violation notices, payment reminders, and system notifications. Confirm a resident received and read a message, spot bad email addresses the moment they bounce, and put "I never got that notice" disputes to rest for good.
- Universal email tracking — delivery, opens, and bounces for every outbound email HOA Hub sends, not just broadcasts
- Broadcast campaign analytics — open rates, click rates, delivery rates, and engagement trends for every broadcast you send
- Audit-ready records — a complete delivery trail for every resident communication, invaluable when a dispute comes up
- Resident preference center — residents choose how they hear from the community (email, in-app, or both) for each type of update, so every message reaches them the way they want
Dashboard Announcements
Keep residents in the loop without sending an email
Dashboard announcements show up on every resident's home screen the moment they log in. Perfect for ongoing updates, community news, upcoming events, and gentle reminders that don't need to fight for space in an inbox. Set priority, control visibility windows, and let routine announcements be dismissed once read.
- Priority levels — highlight important announcements so residents notice them first
- Active date ranges — schedule announcements to appear and disappear automatically
- Dismissible or persistent — let residents clear routine updates, or keep critical ones visible until resolved
Emergency Text Alerts
Reach every resident in seconds when it matters most
When a water main breaks, a storm rolls in, or a safety event unfolds, email isn't fast enough. Emergency text alerts send an SMS to every resident with a phone number on file in seconds — giving your board a trusted way to protect the community when minutes matter.
- Instant SMS delivery — reaches every resident with a phone number on file, regardless of their notification preferences
- Safety-first design — reserved for emergencies with an explicit confirmation step, so no one sends a text alert by accident
- Admin-controlled — only board members and admins can trigger emergency alerts, protecting residents from misuse
Ready to see it in action?
Create your hub and invite residents in minutes.
No credit card required.
Communication your board can run with confidence
Replace scattered email threads, forgotten text chains, and outdated spreadsheets with one place to reach every resident — and every message tracked.